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FAQs

How about the legal side – non disclosure agreement, contract, or so?

Yes, naturally both are available and even more than that to keep our business relationship transparent, safe and organized.
With every project we take on there is always:

  • Detailed proposal incl. deliverables, scope of work, time and cost
  • Invoice
  • Terms and conditions
  • Non disclosure agreement
  • Project site map
  • Layout cut
  • Visual draft

So no need to worry, no tricks or traps, we are truly “clean company”.

Do you perform web design and web development services for overseas clients?

Yes, we do and very often. We are online almost 24 hours, and you can contact us to take this discussion further. Here’s how you can get in touch with us instantly – by email, phone, messenger (Skype, MSN, YIM), via screen sharing, online collaboration tools, etc. It is proven that distance does not matter, we are effective and responsive as your local team, we would say even better ;)
In fact the business procedure is very similar to out typical business enquiry:

  • Enquiry
  • Our proposal
  • Your approval
  • 50% Down payment
  • The first cut (draft design/project)
  • Your acceptance/approval
  • Rework according to your specifications, development & testing
  • Your balance payment followed by the deployment

I don’t know exactly what my requirements are. Can you help me?

Yes, of course and we will do it for free of cost. Let us know and we’ll be glad to help within 24 working hours.

Do you optimize websites for search engines (SEO)?

Yes, we do and we are very good in that. In fact, our all packages include FREE basic search engine optimization (SEO). We can perform advanced SEO as well; for advanced SEO, we have different packages depends on your targeted keywords, your current web site code, etc. Let us know and we will be happy to explain in details!

What if I want upgrades in the future or changes to a web project that has been developed by you or another agency?

It depends on the changes you require. We perform minor changes FREE of charge. However, if the time taken for these changes exceeds 1 working hour, we will prepare a written proposal for it, containing project plan, scope, costs, and terms and conditions.

What if I want upgrades or changes to a website that has been developed by another agency? Yes, we do work on websites developed by other vendors. However, such websites take longer to redo/modify.

What are your preferred payment methods?

We are flexible – major credit cards, cash, cheques, bank transfer, or even barter if your offer fits our needs ;)

Can I use my preferred web host but have the site built by you?

Of course this would be possible. We like to play fair so once job is done, you are free to put your source code wherever you think it is best for you.

Do you provide hosting too?

Yes of course! Nevertheless only to clients who hire us to develop or modify their websites. We do not provide “pure hosting services” but we can certainly guide you or eventually help to setup your hosting, email accounts, database, etc

What technologies do you work on?

We prefer to work on open-source technologies, which seem to have a bright future – specifically, technologies such as PHP, MySQL, XHTML, etc. For example we won’t fool you that we have “a custom made content management system named SuperTurboCMS or so” to justify that you need to spend more money and in fact using freely available open source CMS. Open-source technologies are cost-effective and supported by the community of developers worldwide. Nevertheless, we can accommodate your technology preference based on your requirements. In case we feel that we cannot do a good job, we are upfront about it, Quality, Ethics and Transparency drives our business!

How much time do you take to develop a website or web application?

The development process depends on the package you choose and your requirements.
Average time is about 25-35 business days, we can do good websites in 7 days as well. The best would be to share with us your project brief and we will estimate accordingly.